Terms of Service

Effective date: July 7, 2025

 

This Terms of Service Agreement ("Agreement") is a legally binding contract between you ("User" or "Client") and Xen LLC ("Company," "We," or "Us"), governing your use of the website xen.world ("Website") and the services provided by the Company. By accessing or using the Website or any services offered by the Company, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement. If you do not agree with any provision of this Agreement, you may not use the Website or any services offered by the Company.

1. Services and Relationship

1.1 Description of Services. Xen LLC provides coaching services to clients. The services may include but are not limited to personal coaching, guidance, mentoring, and educational resources related to manifestation.

1.2 Coach-Client Relationship. The services provided by Xen LLC are for educational and informational purposes only. The relationship between the Company and the Client is that of a coach-client relationship and not a professional therapist, psychologist, or counselor relationship. The Company does not provide medical, legal, financial, or psychological advice.

2. Eligibility

2.1 Age Restriction. By using the Website or any services provided by the Company, you represent and warrant that you are at least 18 years old or have obtained parental or guardian consent to use the Website and engage in the services offered by the Company.

2.2 Personal Responsibility. You acknowledge and agree that the success of your manifestation efforts is dependent on your own commitment, effort, and personal responsibility. The Company does not guarantee any specific results or outcomes from using its services or following its guidance.

3. Intellectual Property

3.1 Ownership. The content, materials, and resources provided on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and software, are the intellectual property of the Company and are protected by copyright, trademark, and other intellectual property laws.

3.2 Limited License. The Company grants you a limited, non-exclusive, non-transferable license to access and use the Website and its content solely for personal and non-commercial purposes. You may not reproduce, modify, distribute, display, or exploit any of the content on the Website without prior written consent from the Company.

4. Confidentiality and Privacy

4.1 Confidential Information. Any information shared by the Client with the Company during coaching sessions or through the Website's contact forms or communication channels shall be considered confidential and will not be disclosed to third parties without the Client's consent, except as required by law or when necessary to protect the Company's rights or property.

4.2 Privacy Policy. The Company's Privacy Policy outlines how your personal information is collected, used, and protected. By using the Website, you consent to the Company's collection and use of your personal information as described in the Privacy Policy.

5. Disclaimer of Warranties & Results

5.1 No Guarantees. The Company makes no guarantees, representations, or warranties—express or implied—about the accuracy, completeness, or reliability of any information or content provided. You rely on such content at your own risk.

5.2 “As-Is” Basis. The Services are provided “as is” and “as available.” You are solely responsible for decisions and actions taken based on our guidance.

5.3 Results & Earnings Disclaimer. Success stories and outcomes referenced in our marketing materials are authentic but not typical, and they do not guarantee that you will achieve similar income, relationships, or personal results. Your outcomes depend on many factors—including background, experience, mindset, financial standing, and the effort you devote to applying these teachings. All manifestation practices and business activities carry inherent risk, and you assume full responsibility for your choices.

6. Limitation of Liability

6.1 Indemnification. You agree to indemnify and hold harmless the Company, its officers, employees, and contractors from any claims arising out of your use of the Services.

6.2 Damages Cap. To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount you paid for the Service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

7.  Payment & Refunds

7.1 Fees. All prices are listed in U.S. dollars and are due in full at checkout unless a payment-plan option is expressly offered.

7.2 7-Day Refund Guarantee. If you are not satisfied for any reason, email [email protected] within seven (7) calendar days of purchase from the same email used at checkout. We will refund 100 % of your payment within two (2) business days and revoke course and community access.

7.3 Final Sale After Day 7. No refunds are available after the 7-day window. Attempted chargebacks after this period violate these Terms and may result in collection action.

7.4 Payment Defaults. For payment plans, missed installments may result in suspension of access until the balance is paid.

8.  Governing Law & Dispute Resolution

8.1 Law. This Agreement is governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict-of-law principles.

8.2 Informal Resolution. You agree to attempt informal resolution of any dispute by contacting [email protected] before filing a claim.

8.3 Arbitration. If unresolved, disputes shall be settled by binding arbitration in Florida, USA under the rules of the American Arbitration Association. Each party bears its own costs; the prevailing party may recover reasonable attorneys’ fees.

9.  Modifications

We may update these Terms at any time. Continued use of the Website or Services after changes are posted constitutes acceptance of the revised Terms.

10.  Contact

Questions? Email [email protected].